Why Does My WD TV Live Media Player Not Play Video?

Q: “After watching a movie when selecting another, the directory comes up showing folders but no movie will start It shows the searching circle. If I go into setup and indicate returning to factory default, it will then work for one movie then the problem reappears. I do not ever attempt to change it from factory default.”

Though WD TV Media Player announced to play MP4, MOV, AVI, WMV, MPG, VOB, DVR-MS, MKV video files via USB drive or network; sometimes we still encounter cannot play those kind of video files on WD TV Play, WD TV Live, or WD TV Live Hub.

All tools you’ll need to convert video to WD TV Live Media Player:

1. USB mobile hard disk or flash disk. The disk file systems should be FAT12, FAT16, FAT32, or exFAT for WD TV Live Media Player acceptable.

2. In order to enjoy Any Video files on USB on WD TV, you need to convert the AVI/MKV/WMV/MPEG/MATS etc files to WD TV supported format like MP4. Here, Simple Pavtube Video Converter Ultimate is the best. Learn Why Choose Pavtube Video Converter Ultimate?

With it, you can ripping the latest 3D/2D Blu-ray, DVD as well as the HD video files from Blu-ray/DVD for TV and convert to such as AVI, WMV, RMVB, MOV, MPEG-4, H.264, MKV, VOB, etc various video formats for some popular smartphones and tablets as well as editing software. Besides, you can also handle the latest Blu-ray/DVD. With this smart tool, HD Videos to MP4 conversion becomes so easy and fun. The Mac version is: iMedia Converter for Mac.

Just download it to change the video format into WD TV friendly video format to get rid of the video format limit problem.

Step Guide: How to Converter HD Videos files to WD TV Live Media Player

Step 1. Launch the WD TV Live Media Player Video Converter and import AVI, WMV, MKV files.

Drag & drop Any HD Video files to the program directly. Or go to the “File” menu, choose “Add Video” to locate the MKV, AVI, WMV, FLV, MOV, MP4, MTS files you want to add. You can add several files to do batch conversion.

Tip: Freely select the subtitles for you MKV, AVI, WMV, FLV, MOV, MP4, MTS movies from the “Subtitles” option. Thus, you can watch MKV, AVI, WMV, FLV, MOV, MP4, MTS on WD TV Live Media Player with Subtitle.

Step 2: Set Output video format for WD TV Live Media Players.

Click the drop-down button on the right side of the “Format” to select “MP4” from “Format > HD H.264 Vdieo (mp4)” Category, Which is suitable for WD TV Live Media Player.

* Learn >> Plex Supported Formats | HDTV Best Format | Best Video/Audio Formats for Sony TV | Apple TV Best Format


A: If you want to get 3D movies for your 3DTV, choose “3D -> MP4 Side-by-Side 3D Video (*.mp4)”.

B: Click “Settings” button, then you are able to adjust all the settings in the following window to customize the output file quality, including codec, size, bit rate, frame rate, sample rate and audio channel.

Step 3: Start converting Any HD videos to WD TV Live Media Player.

After the above steps are done, you can click “Convert” button to convert your MKV, AVI, WMV, FLV, MOV, MP4, MTS Video to WD TV Live Media Player MP4 format. Easy operation and faster conversion speed, these two are the most outstanding points of this WD TV Live Media Player Video Converter.

Much wonderful software bundled with Video Converter Ultimate will provide you more amazing experience in converting videos. Go to Money Saving Software Bundles to get special offer for more software, such as ByteCopy + Video Converter Ultimate = Only $79.9, Save $27.1, Video Converter Ultimate($65) + ChewTune($29) = Only $74.9, Save $19.1 and so on.

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