Emby Not Playing MP4/H.264 Files

The Emby Media Server is designed to organize, play and stream video and audio to a variety of devices. Emby also has the ability to convert your media during playback in order to make it compatible with all of your devices. Recently, a lot of people complain that they have problems to play certain MP4 or H.264 files via Emby Media Server just as below:

“I am getting an issue when trying to play a MP4 video in both the Emby Home and on my Roku 3. I have attached both my server and transcoding logs. I can play this video normally with Windows and VLC no problem, however using Emby I get the error. I tried asking about this in the Emby Theater forum but nobody answered… Hopefully somebody will help out in here…”

Why Emby not play MP4/H.264 files?

The fact is that MP4/H.264 files is the most compatible playback format for Emby Media Server, however, if the MP4 file you try to play on Emby media server is corrupted due to virus attack, Emby Media Server sudden crashes or unexpected system shutdown, you will then fail to get the MP4/H.264 files played on Emby Media Server.

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Convert corrupted MP4/H.264 for Emby Media Server

To fix this problem, you can download Pavtube Video Converter, which has perfect importing support for corrupted MP4/H.264 files. The program supports batch conversion mode, so that you can batch load multiple MP4 file at one time for conversion. With this beneficial application, you can easily produce Emby Media Server best compatible MP4 files with either MPEG-4 or H.264 compression codec.

To get better output video video and audio quality, you can flexibly adjust output profile parameters including video codec, resolution, bit rate, frame rate, audio codec, bit rate, sample rate, channels, etc as you like.

Pavtube Video Converter is available on Windows 10, 8.1, 8 and 7. It is quite simple to use. Anyone can learn to use it in minutes. In addition, it is very stable during the conversion process, they are almost no sudden crashes. What’s more, it supports to produce high quality conversion results with better video/audio quality.

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How to Convert Corrupted MP4/H.264 Files for Emby Media Server?

Step 1: Load MP4/H.264 files into the program.

Download the free trial version of the program. Launch it on your computer. Click “File” menu and select “Add Video/Audio” or click the “Add Video” button on the top tool bar to import source video files into the program.

Load MP4/H.264 files

Tips: The programs supports batch conversion mode, so that you can import multiple files into the program at one time for conversion.

Step 2: Define the output format.

Clicking the Format bar, from its drop-down list, select one of Emby Media Server best compatible “H.264 HD Video(*.mp4)” under “HD Video” main category.

Output Emby best compatible file formats

Step 3: Adjust output profile parameters.

Click “Settings” on the main interface to open “Profile Settings” window, here, you can flexibly choose or specify exactly the profile parameters including video codec, resolution, bit rate, frame rate, audio codec, bit rate, sample rate, channels, etc as you like to get better output video and audio quality.

Adjust output profile parameters

Step 4: Begin the conversion process.

After all setting is completed, hit the “Convert” button at the right bottom of the main interface to begin the conversion process from corrupted MP4/H.264 files to Emby Media Server best favorable H.264 HD format conversion process.

When the conversion is finished, click “Open Output Folder” icon on the main interface to open the folder with generated files. Then feel free to stream the converted files from Emby to your Android, iPhone, iPad, Windows Phone and Windows Tablet, Android TV, Amazon Fire TV, Chromecast, Roku, Xbox, Home Theater Computers, and more.

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